The Insurance division of SAFA is responsible for the management of claims for all Government Agencies, volunteers and the general public.

We manage all claims including property, liability, professional indemnity, personal accident cover for government volunteers and medical malpractice.

The claims management section is supported by qualified solicitors from the Crown Solicitor’s Office, private law firms, loss adjusters and other experts that assist in the management of these claims.

SAFA’s Claims Management team:

  • manage and monitor all claims from the point of notification by the Government Agency to resolution.  This includes the appointment, supervision and instruction of solicitors, loss adjusters and other consultants;
  • approves claims and payments pursuant to the current Treasurer’s Instructions and Delegations;
  • ensures the recovery of claim expenses from third parties; and
  • provides reports to the SAFA Advisory Board and Treasurer detailing SAFA’s significant claims and associated claims management issues.

Making a claim?

Further information can be found at:

Insurance Assistance for Murray River Flooding

Information for Government Employees Travel Insurance

Information for Government Agencies and Employees

Information for Members of the Public

Information for Government Agency Volunteers

If you are unsure of any of the above or wish to speak to us before submitting a claim please contact the SAFA Claims Manager.