A volunteer means any person working for the Agency on a ‘voluntary basis’ (defined in the Volunteers Protection Act (SA) 2001) who is subject to the Agency’s direction and control in the performance of that work.
Volunteers for a Government Agency or Statutory Authority are covered under the SAFA Agency Agreement with no limit on age.
The agreement provides cover for Civil Liability and Personal Injury and is subject to the Terms and Conditions, Limitations, Exclusions and Deductible as outlined in the Agency Agreement.
All Volunteers must be declared in the Questionnaire issued to agencies.
How to make a Claim
If you wish to make a claim, please contact your internal agency claims manager who will initially review your eligibility under the volunteer cover and then will submit your claim to SAFA for management.
If you are unsure where to direct your claim or wish to speak to us before submitting a claim, please contact the SAFA Claims Manager for further assistance.