A Crash/incident claim form is not required for a minor chipped or complete replacement or recalibration of a windscreen where there is no panel damage to the vehicle.
To arrange for the windscreen to be repaired or replaced please proceed with either of the following:
- Refer to the list of LeasePlans approved windscreen repairers via – LeasePlan - Supplier Finder to find your most convenient location.
- Or contact LeasePlan on 1300 651 088 Option 1
If the windscreen repairer is unable to provide a mobile service to the vehicles current location and your vehicle cannot be driven please contact the LeasePlan SA Government support line on 1300 651 088.
When prompted, press option 2 for Breakdowns and Roadside Assistance and option 1 for Roadside Assistance:
- Advise the operator it’s a SAFA leased vehicle; and
- Advise the operator of the registration number, make, model, year and colour of the vehicle
The operator will be able to organise a tow through the nearest tow truck operator to a LeasePlan preferred windscreen repairer.
Please advise the preferred windscreen service provider that the vehicle belongs to SAFA and all correspondence needs to be directed to LeasePlan.